Shipping policy
Shipping within the UK
(Including Highlands & Islands of Scotland, Northern Ireland & other UK Islands)
We take pride at every stage of the order process and we know that timing is everything. We aim to deliver all jewellery & craft items that are handmade by us in our workshop within the 'estimated delivery date' shown on the individual product page.
If you have a query about delivery for a product, please contact us.
Delivery Rates
24/7 InPost Locker | Shop Collect - £3.50
48 Hour delivery once collected by InPost. Fully Tracked.
Not available in Northern Ireland.
Standard Delivery within the UK - £3.50
48 Hour delivery once collected by Royal Mail. Fully Tracked.
Special Delivery within the UK - £5.95
24 Hour delivery once collected by DHL. Fully Tracked.
Delivery times given on each product page and in the checkout includes shipping times.
We use Royal Mail tracked service which does not require a signature as it will be posted through your letterbox if the item is small enough. If the item is larger and you are not in to accept your order the courier may choose to leave it in a safe place or leave a calling card for you.
We ship to UK PO Box addresses.
If delivery has been attempted multiple times but remains undelivered due to customer address error you will be required to pay for redelivery after correcting the address.
Delivery to the EU
Delivery Price Guide
Standard delivery - £9.95
Delivery times vary from 2-10 working days from dispatch. Not including the time your order will spend in the workshop
We apologise that we cannot offer 3 day express delivery for EU orders
Customs Tariffs
We cannot be held responsible for items that are delayed via customs entering the country. For orders outside the UK, the buyer is solely responsible for paying any customs charges that may be requested by customs.
International Shipping (rest of world)
Delivery Price Guide
Standard Delivery - £12.95
Delivery times vary from 5-14 working days from dispatch. Not including the time your order will spend in the workshop
We apologise that we cannot offer 3 days express delivery for international orders
Customs Tariffs
We cannot be held responsible for items that are delayed via customs entering the country. For orders outside the UK, the buyer is solely responsible for paying any customs charges that may be requested by customs.
